"Susan Vaughan’s facilitation style involves multiple learning modalities for different learning styles, including some lecture, small group activities, small and large group discussion, as well as interactive games which keep participants fully engaged. She creates a trusting and honest group environment, where real world problems can get discussed and solutions discovered. Susan’s passion for facilitating learning and group development is unparalleled. She is able to challenge participants, address difficult issues, and facilitate growth in a respectful, safe, and professional environment. Her energetic and common sense approach has broad appeal. Susan listens to her clients and provides customised services based on their needs and feedback. It has been a pleasure to participate in some of her workshops and to work with her as a facilitator."